Business News • MarketWire • KANA Software and Lagan Technologies Reach Agreement to Create a New Global Leader in Service Experience Management Solutions |
KANA Software and Lagan Technologies Reach Agreement to Create a New Global Leader in Service Experience Management Solutions |
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KANA Software and Lagan Technologies Reach Agreement to Create a New Global Leader in Service Experience Management Solutions
MENLO PARK, CA and BELFAST, NORTHERN IRELAND--(Marketwire - October 6, 2010) - KANA Software, Inc., a world leader in software solutions for Service Experience Management (SEM), and Lagan Technologies, the global leader in government to citizen (G2C) technology, today announced they have entered into a definitive agreement for KANA to acquire Lagan. On completion of the transaction, KANA and Lagan will be market leaders in customer service for the government sector, complementing KANA's leading capabilities in the communications, financial services, healthcare, retail and technology sectors. The terms of the transaction were not disclosed.
View More : http://www.marketwire.com/mw/release.do?id=1330391&sourceType=3
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