Business News • MarketWire • Pegasystems Receives Highest Scores in All Use Cases in Gartner's 2016 Critical Capabilities for BPM-Platform-Based Case Management Frameworks

Pegasystems Receives Highest Scores in All Use Cases in Gartner's 2016 Critical Capabilities for BPM-Platform-Based Case Management Frameworks

Pegasystems Receives Highest Scores in All Use Cases in Gartner's 2016 Critical Capabilities for BPM-Platform-Based Case Management Frameworks

CAMBRIDGE, MA--(Marketwired - November 08, 2016) - Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world's leading enterprises, today announced it received the highest scores in all four uses cases in Gartner's November 2016 Critical Capabilities for BPM-Platform-Based Case Management Frameworks (1) for the second consecutive year. Pegasystems received the highest product scores out of the 12 evaluated vendors in all four use cases, including investigative cases, incident & crisis management, service delivery, and process-to-decision.

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