Business News • PR NewsWire • J.D. Power and Associates Reports: Overall Customer Satisfaction with Credit Cards Rebounds Slightly from 2009, but Loyalty Continues to Decline

J.D. Power and Associates Reports: Overall Customer Satisfaction with Credit Cards Rebounds Slightly from 2009, but Loyalty Continues to Decline

J.D. Power and Associates Reports: Overall Customer Satisfaction with Credit Cards Rebounds Slightly from 2009, but Loyalty Continues to Decline

WESTLAKE VILLAGE, Calif., Aug. 19 /PRNewswire/ -- Overall customer satisfaction with credit cards has rebounded from a three-year low in 2009, but professed loyalty continues to slip as skepticism that card issuers are focused on customers' best interests remains, according to the J.D. Power and Ass

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