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NCO Deploys Tool for Analyzing Why Customers Call

NCO Deploys Tool for Analyzing Why Customers Call

HORSHAM, Pa., Jan. 29 /PRNewswire/ -- NCO Group, Inc. ("NCO"), a global provider of business process outsourcing services, announced the deployment of a proprietary, web-based software tool to track and analyze customer behavior patterns, leading to better, data-driven business decisions. "uNCOver(S

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