Business News • PR NewsWire • Need for Enhanced Customer Service Likely to Prompt Investment in Advanced Applications across Contact Centers in Asia-Pacific, Finds Frost & Sullivan

Need for Enhanced Customer Service Likely to Prompt Investment in Advanced Applications across Contact Centers in Asia-Pacific, Finds Frost & Sullivan

Need for Enhanced Customer Service Likely to Prompt Investment in Advanced Applications across Contact Centers in Asia-Pacific, Finds Frost & Sullivan

SINGAPORE, Aug. 4, 2013 /PRNewswire/ -- While 2012 was a subdued year for the Asia-Pacific contact center applications market, steady growth is expected after 2013 as the region shakes off the lingering effects of the global economic downturn. The need for innovative functionalities...

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